…like her twin sister, Katie went the extra mile

04/02/2017 – mhgorsline

Sold a Single Family home in 2017 in Grant Park, Portland, OR.

Primary point of contact: Katie Fracaso

  • Local knowledge: 5
  • Process expertise: 5
  • Responsiveness: 5
  • Negotiation skills: 5

If you are looking for someone to sell your home, Katie is the agent you’re looking for. She was referred to us by friends who are also very satisfied sellers.

From the time we first met with her we had an instant rapport. Her communication throughout the process was excellent. She always got back to us promptly on any questions, and during those times in the selling process prior to close that there are lulls she and Missi, her assistant, were in touch regularly with updates on where we were at and what was coming up next. The flow on all manner of documentation was as smooth as it could be. Missi was always on top of that process and was always easily reachable for any questions we had.

Katie had a selling strategy in mind from the beginning that she believed would generate multiple competing offers for our home. Portland is a strong market, but even given that we were surprised and very pleased with getting multiple offers well above our asking price despite our showing weeks happening during a record snow/ice storm. Katie was able to provide references for getting our home ready for sale and having the home staged by folks she referred us to made that experience a breeze with nothing to do on our end. On parts of the selling process that we were less familiar with, Katie had a knack for breaking down even very complex concepts so that they were easily understandable with the kind of skill that the excellent teachers and therapists bring.

In short, we felt that our experience was about as good as it gets. From her interpersonal skills, to her superb staff (Missi), to the bottom line, getting us offers and terms that were exemplary, Katie was a pleasure to work with. And like her twin sister Jennifer who specializes in buying, she went the extra mile a couple of times to make sure we were having an excellent experience. It won’t be a surprise that we’ll be recommending her highly.

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